when App — Betting and Casino on Mobile, Now Even Easier
Download the when app and enjoy cricket betting, live casino and slots anytime, anywhere. Available on both Android and iOS.
The when App is when's own mobile application, available on both Android and iOS. It can be obtained through official channels. For full installation instructions, visit the when APK Installation Guide page.
The app is built with Bangladeshi users in mind. A fully Bengali interface, fast loading and straightforward navigation together make the mobile experience stand apart. From cricket betting to live casino, everything is in one app.
Every betting market, every slot game and every live table is accessible directly from the app. With notifications turned on, you get instant updates about big matches or special offers.
The when App is not just a place to play games — it is a complete platform where betting, payments and support are all in one place.
Cricket and Sports Betting
Place bets on BPL, IPL, T20 World Cup and other international cricket matches. Live markets for football, tennis and many more sports are available in the app. See the full list in the when Cricket Betting section.
Slots and Casino Games
Slot games from PG Soft, JILI, Pragmatic Play and other studios are available to play in the app. For more details, visit the when Slots Games page.
Live Casino
Live baccarat, roulette and Teen Patti from Evolution, Pragmatic Play Live and other studios — play with real dealers. when Casino's full game collection is also available in the app.
Deposit and Withdrawal
bKash, Nagad, Rocket, Upay and bank transfer — all payment methods can be used directly from the app. Deposits start from just ৳500.
24/7 Live Chat Support
For any issue, open live chat from within the app. The support team is available in Bengali and English around the clock.
VIP and Bonus Tracking
Your VIP tier, weekly cashback and current bonus status can be viewed directly from the app. You will not miss any offer.
Many people ask: why download a separate app when I can just use the phone's browser? The answer is simple — use whichever is more convenient for you.
Your account and balance stay the same — whether you log in on the app or the browser, your data on when's servers is one and the same. That means a bet you place on your laptop can have its result checked on the mobile app.
However, some features of the app are not available in the browser: push notifications, live match score updates and faster page loading. During live betting in particular, a difference of seconds matters, and the app is more useful then.
when's web version also works well on mobile — so if the app is not installed, the full service is available through the browser too. Both routes lead to the same destination.
To log in to when on mobile, follow the instructions on the when Login page. After entering your username and password and completing OTP verification, you will be able to access your account.
Keeping a few things in mind while playing on your phone will keep your account secure:
- Use a screen lock. With a fingerprint, PIN or pattern lock in place, no one else can access your account even if they get hold of your phone.
- Never share your OTP with anyone. No when staff member will ever ask for your OTP — if someone does, it is fraud.
- Keep your password private. You should not share your password even with friends or family — you are responsible for your own account.
- Use a trusted network. It is best to avoid banking or betting on public Wi-Fi.
- Log out on shared devices. If you log in on someone else's phone, make sure to log out when you are done.
Keep a few things in mind to get the best experience from the when App:
- Maintain a stable internet connection. A weak network during live betting or live casino can affect the outcome of your bets.
- Keep the app updated. Regularly updating from the official channel gives you new games, markets and security improvements.
- Play for longer with your phone plugged in. Live streaming uses more battery — keep your charger connected during long sessions.
- Use Do Not Disturb mode. Turning off other notifications during a live match or important bet makes it easier to stay focused.
- Contact live chat if you have a problem. Live chat is available at all times on the app and website — get help directly without delay.
As a new member at when, you will receive a 200% bonus on your first deposit, up to ৳10,000 — for example, deposit ৳1,000 and get a ৳2,000 bonus, bringing your total balance to ৳3,000. The wagering requirement on the bonus is 20 times. Deposits can be made via bKash, Nagad, Rocket, Upay and bank transfer, starting from a minimum of ৳500. The minimum withdrawal amount is ৳800, and funds are generally received within 10–45 minutes. Everything can be done directly from the when App.
Download the when App Now
Android or iOS — the when App is available on any device through official channels. For any questions about the app, contact 24/7 live chat. Read the Responsible Gaming Policy to understand the terms.