Android App

when APK — Install the casino and betting app directly on your Android phone

Install the official when APK file on your Android device and get slots, live casino, cricket betting — all in one place. No need to open a browser; just log in from the app and start playing.

Available on official channels Android and iOS 24/7 Support
For ages 21 and above. Please play responsibly.
when official app login screen

What is an APK and where to get the when app

APK stands for Android Package Kit — it is the installation file for Android apps. Apps installed directly outside the Google Play Store are usually in APK format. Android devices recognise this file, and double-tapping it starts the installation process.

The official when Android app is available as an APK, and there is also a separate version for iOS users. Both are available only through official channels. Downloading from any third-party site or unknown link is not safe.

Once the app is installed, you can easily access all services including when Casino live games and sports betting — without the hassle of managing browser tabs.

Android APK iOS App Official Channel
when official app login screen

How to install step by step

Installing an APK for the first time may feel a little different, but the whole process is very simple. Follow the steps below one by one.

  1. Allow installation from unknown sources
    Go to "Security" or "Apps" in your phone's Settings and turn on "Install from unknown sources" or "Unknown sources". On many newer Android phones, tapping the APK file will directly prompt you to grant this permission.
  2. Open the APK file
    Find the when APK file received from the official channel in your phone's file manager or Downloads folder, and tap it once.
  3. Tap the Install button
    An installation prompt will appear on screen. Tap "Install" and wait for the process to complete — it usually takes just a few seconds.
  4. Open the app
    Once installation is done, an "Open" button will appear, or you will find the when icon on your home screen or app drawer. Tap it to launch the app.
  5. Log in and start playing
    After opening the app, sign in with your username and password on the when Login page. If you are new, you can easily create an account.

Quick installation tips

  • Before installing, check that your phone has enough free storage space
  • Downloading over Wi-Fi is faster
  • After installation, turn off the unknown sources permission again
when Guide to updating the when app

How to update to a new version

when regularly improves the app — adding new games, payment features, and performance enhancements. Using the latest version gives you the best experience.

To update, get the new APK file from the official channel the same way as before and install it. There is no need to remove the old app separately — installing the new file updates it directly over the old one. Your account details, balance, and history all remain intact.

Sometimes the app itself shows an update notice from within. You can also update by following those instructions. when VIP members may receive advance notifications about updates.

Common installation issues and solutions

Occasionally you may run into minor issues during installation. In most cases, the solution is straightforward.

If storage is low

If you see a "not enough space" or "insufficient storage" message, free up some space by deleting photos, cache, or unused apps from your phone, then try installing again.

If installation is blocked

If your phone won't allow the installation, go to Settings and make sure "Unknown sources" or "Install unknown apps" is enabled. On some phones, this permission needs to be granted separately for each app.

App won't open

If the app crashes or won't open after installation, restart your phone. If the problem persists, delete the APK file and download it again from the official channel, then reinstall.

Internet connection issues

If the app doesn't load after opening, check your internet connection. It works better on Wi-Fi than mobile data. If the problem continues, contact when's 24/7 live chat support.

Stay safe — use only the official APK

In Bangladesh, fake APKs are spread using the names of online gaming platforms — mainly through Telegram groups, Facebook messages, and unknown links. These files may look like the real thing but can contain harmful code that steals information from your phone.

For any information about the when app, follow the instructions on the when App page. If someone sends you a when APK on Telegram or Facebook, never install it — even if you know people in that group.

If you notice anything suspicious, report it directly to the when official support team. They are available 24 hours a day in both Bangla and English.

Remember: Never install any APK sent via Telegram, Facebook, or unknown websites. The when official channel is the only safe source.

when guide to safe app use

Start on the when app — up to 200% bonus up to ৳10,000

when offers a 200% bonus on your first deposit, up to ৳10,000 (bonus requires 20x wagering). Example: deposit ৳1,000, get ৳2,000 bonus, balance becomes ৳3,000, and wagering requirement is ৳40,000. You can deposit via bKash, Nagad, Rocket, Upay, or bank transfer — minimum ৳500. Withdrawals use the same methods, minimum ৳800, and are generally processed within 10–45 minutes.