when vip – the best online casino and slot jackpot experience
Hundreds of slot games from PG Soft, JILI, Pragmatic Play and more, live casino tables, and cricket betting for players in Bangladesh — all in one place. Fast transactions via bKash, Nagad and Rocket, with 24/7 Bengali support.
Explore our categories
Teen Patti
Teen Patti, the popular card game from the Indian subcontinent, is available at when in both live and virtual formats. Various table limits and side bet options are offered.
See Teen Patti rules and strategy3-Hand Casino Hold'em
Play three hands at once against the dealer in this three-hand variant of classic Texas Hold'em. The mix of decision-making and strategy gives the game a distinct edge.
Learn the rules of 3-Hand Hold'emCricket
Bet on major cricket events including T20 World Cup, BPL and IPL. A wide range of options is available, from match winner to over-by-over markets.
Cricket betting guide and market analysisSlots
Hundreds of slot games from PG Soft, Pragmatic Play and many more studios are available here, including Fortune Tiger, Gates of Olympus and Mahjong Ways 2.
See the full slot game collectionwhen Casino
Play live Baccarat, Roulette and Blackjack with professional dealers from Evolution, Pragmatic Play Live and Ezugi, streamed directly to your screen.
See the live game list at when CasinoGame types and categories
Cricket Betting
Cricket betting at when goes beyond match winners — markets update ball by ball across T20, ODI and Test formats. During the BPL and IPL seasons, Bangladeshi players can take part in match-by-match markets for each league. Choose from a wide range of markets including top scorer, highest wicket-taker and Man of the Match.
See the cricket betting guide and all markets
Slot Games and Jackpots
Fortune Tiger and Mahjong Ways 2 from PG Soft, Gates of Olympus and Sweet Bonanza from Pragmatic Play, Wanted Dead or a Wild from Hacksaw Gaming, Super Ace and Money Coming from JILI — these are some of the standout titles in when's slot collection. Every game features free spin mechanics, multipliers and bonus rounds that create the chance of big wins.
See all slot games and RTP list
Live Casino
Live-streamed Baccarat, Roulette, Blackjack and various game shows from Evolution and Pragmatic Play Live studios are available at when. Ezugi and Vivo Gaming tables also feature Bengali-speaking dealers. Every session offers high-definition streaming with multiple camera angles.
See the when Casino live table list
Card Games
At when you'll find familiar South Asian card games from Teen Patti to Teen Patti 20-20, JILI's TeenPatti Joker, Callbreak Quick and Pool Rummy. 3-Hand Casino Hold'em offers more room for strategy and decision-making, making it a particular favourite among experienced players.
See details on Teen Patti and card games
Who we are and what we offer
when has one goal — to build a reliable, straightforward and enjoyable gaming environment for players in Bangladesh. We believe the gaming experience should be transparent, fair and suited to local needs. Every feature, every payment option and every support channel has been built with Bangladesh's reality in mind.
At when you'll find cricket betting with detailed markets for BPL and T20 World Cup, hundreds of slot games from PG Soft and Pragmatic Play with jackpot opportunities, live casino tables from Evolution and Pragmatic Play Live, and familiar card games including Teen Patti. From fishing games to live Bingo — there is something for players of different tastes and skill levels.
For transactions, when provides fast and secure service via bKash, Nagad, Rocket, Upay and bank transfer. SSL encryption and identity verification protect your account, keeping your information and funds secure. 24/7 live chat support in Bengali is available whenever you need help.
Learn more about when and read our storywhen VIP membership and cashback
The more you play, the higher your tier climbs and the greater your weekly cashback rate on net losses.
| Tier | Weekly Cashback | Special Benefits |
|---|---|---|
| 🥉 Bronze | Up to 0.3% | Dedicated support access, faster withdrawal processing |
| 🥈 Silver | Up to 0.6% | Priority support, access to exclusive promotions |
| 🥇 Gold | Up to 0.9% | Personal account manager, invitations to special events |
| 💎 Platinum | Up to 1.2% | Highest priority, custom bonus offers, fastest payouts |
Example: Gold member, weekly net loss ৳20,000 → ৳20,000 × 0.9% = ৳180 cashback. Cashback is calculated on weekly net losses (total losses minus total wins).
Steps in a player's journey
Register
Open an account quickly with your mobile number
Verify
Confirm your account with an OTP and ID document
Deposit
Add a minimum of ৳500 via bKash, Nagad or Rocket
Play
Choose slots, cricket betting or live casino
Withdraw
Winnings sent to your wallet in 10–45 minutes
See the complete guide to getting started with betting on when Bet
Withdrawal speed and methods
Withdrawal Channels
bKash · Nagad · Rocket · Upay · Bank Transfer (Dutch-Bangla, BRAC, Islami Bank)
Estimated Time
All methods are generally processed within 10 to 45 minutes.
Minimum Withdrawal
The minimum withdrawal amount is ৳800 via any method.
Completed account verification speeds up the payout process. For security, withdrawals are sent only to the registered owner's own wallet or bank account.
Find your favourite game at when Casino today
Live casino, slots and sports betting — all three categories in one place at when. Start playing at your own pace and find out which games you enjoy most.
Visit when CasinoFor ages 21 and over. Play responsibly.
Fast deposit via mobile wallet
Wherever you are in Bangladesh — including Dhaka — deposit money into when in just a few steps using the mobile wallets you already know.
bKash
The country's most widely known mobile banking service — the best option for quick deposits at any time.
Nagad
Nagad, the postal department's service — suitable for easy transactions even with a low balance.
Rocket
Dutch-Bangla Bank's Rocket — widely used in both rural and urban areas.
Upay
UCB Bank's Upay wallet — a secure option as it is linked to a bank account.
The minimum deposit is ৳500 for all methods. Bank transfer is also available for deposits.
Sports betting vs casino games
| Aspect | Sports Betting | Casino Games |
|---|---|---|
| How outcomes are decided | Depends on on-field performance and statistics | Determined by a random number generator or the dealer's cards |
| Role of research | Team form, weather, and pitch analysis are useful | Strategy is limited in slots; betting patterns apply at live tables |
| Pace of play | Results come in gradually as the event unfolds | Each spin or hand is over within a few seconds |
| Session length | Can go on for hours depending on a single match | The player controls their own session time |
| Bookmaker margin vs house edge | The bookmaker's margin is built into the odds | Each game has a fixed house edge |
| Who it suits | Regular cricket or football viewers who enjoy analysing information | Those who want quick, varied gaming experiences |
If you enjoy learning and analysing the details of cricket, the cricket betting section is for you. If you prefer games with varied themes and fast results, check out the slots collection.
24/7 Support
For any issue or question, when's support team is always ready — in both Bengali and English.
Live Chat
Click the live chat button on the site — available 24 hours a day, 7 days a week in Bengali and English.
Email Support
For detailed enquiries or account-related issues, email: [email protected]
For help resolving any issue, always use the chat or email on when's official website directly.
Learn About Cricket Formats
Betting markets differ across cricket formats — understanding the difference makes it easier to place bets.
T20
20 overs per team. A match typically finishes in 3–3.5 hours. Due to the fast pace, in-play betting and over-by-over markets are the most active.
ODI
50 overs per team. A full match lasts around 7–8 hours. Partnership, run rate, and powerplay markets are popular here.
Test
Up to 5 days, two innings each. A draw is possible. Session-by-session betting and match draw markets are especially relevant in Tests.
The Hundred
100 balls per innings. Each bowler can bowl a maximum of 10 consecutive balls. In this short format, the situation can change with every delivery.
Bangladeshi fans are most active in T20 leagues like BPL and IPL. During the T20 World Cup season, a wide range of markets is available on when.
View betting markets for all cricket formatsAccount Security Tips
Stay safe — a few simple habits protect your account and money.
Never share your OTP with anyone
Never share your OTP even if someone claims to be support staff — when's staff never ask for your OTP.
Verify the correct domain
Before logging in, confirm the URL is whenvip.cam — be cautious of fake sites that look similar.
Use a strong password
Create a unique password combining uppercase and lowercase letters, numbers, and symbols.
Log out on shared devices
After playing on a family member's or friend's device, always make sure you log out.
Contact only through the official site
For any issue, contact when only via the live chat or email on their official website.
Do not trust forwarded offers
Verify any promotion received on Telegram or WhatsApp on when's official site — do not rely on what an agent says.